Samsung clients ‘freaked’ by incidental medium-term alert
Samsung has apologized after clients were left “cracked” and “terrified” when an alarm was sent incidentally medium-term.
Some said they had been woken up when their handsets got a message from the company’s Find My Mobile assistance and the number 1 seemed a few times.
One proprietor said she was “frightened that somebody attempted to hack me”, while another said she was “went nuts” since it happened when she was “sleeping soundly” and would be “extremely thankful for a clarification”.
“Find My Mobile notification sparks confusion among Samsung users” https://t.co/ENYF3ubbuz
— carrie w (@MissCarrieW) February 20, 2020
In its answer, Samsung said the alarm was “sent accidentally during inward testing and there is no impact on your gadget”.
It proceeded: “Samsung apologizes for any bother this may have caused to our clients and will work to keep comparable cases from happening later on.”
“We genuinely apologize to our clients for the burden this may have caused and will guarantee that a comparative occurrence doesn’t happen later on.”
Samsung’s Find My Mobile assistance assists with finding telephones and tablets and secures information, it says on its site.
It as of late discharged three new Galaxy S20 cell phones and a flip telephone.